SELF STORAGE FREQUENTLY ASKED QUESTIONS
Giant Storage has a wide variety of storage units available to fit our customer needs. Give us a call today or visit our Self-Storage Size Guide for help choosing the right unit size.
Give us a call today at 208-916-5150 or visit any of our locations in person.
If you are a current customer and you space needs change, you can request a transfer to smaller or larger unit at any time if units are available at that time. To request a transfer, speak to our customer service representative at your existing Giant Storage location.
Giant Storage does not allow anyone other than the party renting to sign a rental agreement as the rental agreement states you are agreeing to the terms and conditions of the rental contract.
Yes. All locations are 24 hour gated access available by entering your custom gate code. If you forget your gate code, please call us at 208-916-5150 or visit the main office at your Giant Storage location.
We require all customers secure their storage units by using a lock. You are not required to purchase a lock from Giant Storage but are available at the Giant Storage main office.
If you forget you gate access code, please stop by the main office or give us a call at 208-916-5150.
There are multiple ways to pay for your storage space. You can make a payment online, in person or over the phone. All major credit cards are accepted. Auto pay is also available and can be setup by our customer service representatives.
Your monthly rent is due on the first of each month. Rent is pro-rated based on your move-in and move-out dates.
All of our rental agreements are on a month to month basis.
Rental Agreements with Bonner Storage Station are on a month to month basis. All rents are due on the 1st day of each month. Only prepaid rent for months following vacate date will be made. These will be mailed from our business office to the last address as provided by the Tenant. Refunds may take 2-3 weeks.
When you are ready to move out, please contact our customer service representatives and ensure the storage unit is clean and all belongings have been cleared out to avoid any cleaning fees. You must remove the lock from your unit as well.
Yes Giant Storage has both indoor and outdoor parking spaces available at select locations. To learn more about storage options for your car, motor-home or boat, visit ___ or give us a call today at 208-916-5150.
If we do not receive payment by the 5th of the month, you will be locked out of the gate and a $20.00 late fee will be applied to your account. After 30 days we will cut lock to see if still occupied, then we will start the auction process.
Free standing shelving units only please.
Select units are supplied with power and lighting. Check with our customer representatives for location and availability.
Our Self Storage Locations
18910 Base Camp Road
Monument, CO 80132
13520 East Nora Avenue
Spokane Valley, WA 99216
154 Ivy Drive
Sagle, ID 83860
4185 E Horsehaven Ave.
Post Falls, ID 83854
2615 N Cecil Road
Post Falls, ID 83854